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FAQs

When do you roast?
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Every week!

When do you ship?
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We roast every-week and ship weekly, bi-weekly, or monthly based on your selection.

How much coffee do I get?
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Each bag brews about 30 cups.

Where do you ship?
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Anywhere in Canada.

How much is shipping?
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FREE

Can I cancel anytime?
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Of course, but why? (no cancellation fees)

When will I receive my order?
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Your fresh coffee should arrive within 2-3 days after being roasted and is shipped immediately.

We roast fresh coffee every week.

Who ships my coffee?
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Express shipped with Canada Post

What's included in the box?
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One 10oz bag of freshly roasted coffee and a postcard with all the coffee details, tasting notes and origin story about your specific coffee.

Can I track my order?
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Yes, we always email you a tracking number which you receive when your airdrop is shipped from the roaster.

I lost my email. Where's my tracking number?
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No worries. You’ll find it on your dashboard after you’ve subscribed.

What is my dashboard for?
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Adjusting your coffee subscription settings.

There you can change the type of coffee, quantity, frequency, shipping and payment details, pause your subscription, skip an airdrop, cancel, view your bill, or shipping info. You can access your dashboard once your subscription starts.

Does the coffee change monthly?
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It can! The Limited Edition coffee is our monthly-changing single origin option. It’s the adventurous explorer option.

How do you select your coffee?
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We taste hundreds of coffees, and only choose the best and highest performing.

What are the most consistent coffees?
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Our Medium and Dark Roast coffees. They both contain the same balance of Brazilian and Guatemalan coffee.

How do I know how many bags I drink?
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Simple. Answer a few questions about your coffee routine here, and we'll calculate how many airdrops you’ll need, how often.

What forms of payment do you accept?
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Visa or Mastercard. No Amex. We’re Canadian.

Will you grind my coffee?
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Yes, of course.

Is Parachute Coffee expensive?
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Fancy specialty cappuccino [$3.95 +tip], "Grande" Starbucks coffee [$1.95], Sm 7-Eleven Slurpee [$0.79]. A cup of Parachute Coffee [$0.48].

What beans will you be sending?
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Either the Medium Roast, Dark Roast, or our Limited Edition (monthly-changing single origin), depending on which type of coffee you choose.

Where is your cafe?
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In your kitchen!

How is your coffee sourced?
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Parachute Coffee is sustainably and transparently sourced, and we aim to achieve full traceability. Each airdrop contains origin info to each producer and we only work with speciality coffee importers that share the same philosophy of transparency and sustainability as we do.

Are the farmers fairly paid
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Parachute Coffee pays a premium for high-quality coffee, which results in the producer being paid far more than the average commodity coffee farmer is paid. If you’re interested in learning more about any particular coffee that we feature, email us!

Who are you?
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Parachute Coffee is an over-caffeinated group of coffee lovers and industry pros, based out of Toronto, Canada. We’re on a mission of world-caffeination.

Is the dark roast good for my espresso machine?
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Yes! Parachute Coffee designed the Dark Roast coffee to perform well as an espresso. It has notes of dark chocolate and nuts; perfect companions to dairy, non-dairy substitutes, and sweeteners.

How I do get started?
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